Privacy & Cookie Policy

For the purpose of providing better service to its customers, and within the frame of its legal liability arising from the relevant legislation as Law No. 5651 on the Regulation of Publications Made on Internet Environment and Fight Against Crimes Committed through such Publications and the relevant secondary legislation, Law No. 6563 on the Regulation of Electronic Commerce and the relevant secondary legislation, Turkish Penal Code No. 5237, and Law No. 6698 on Protection of Personal Data being in the first place, NIOVA Foreign Trade Joint Stock Company requests from you your personal data (all kinds of personal information for directly and indirectly defining the user including but not limited to the name, surname, date of birth, mobile phone number, e-mail, address, product information of shopping) which will enable it to fulfil its purposes and legal liabilities. This personal data will be processed and stored by taking the information security measures based on your explicit consent for you to use the benefits of “https://www.ottasilver.com” membership provided that it is not to be used beyond the purposes and scope determined by this Privacy Policy / Policy on Protection of Personal Data and Communication Permit.

By accepting the "Terms of Use", and this Privacy Policy / Policy on Protection of Personal Data and Communication Permit, you are providing explicit permit for the collection, storage, processing, use, transfer and sharing with NIOVA Foreign Trade Joint Stock Company for the same purposes of your personal information that you have shared with us for the purpose of provision of various advantages to you, and of transmission of all kinds of communication messages with the same purpose. Such information shall be shared with third parties with whom we have contractual relationship, who share our sensitivity regarding data security and who conform the provisions of the relevant legislation only in case of requirement, and at the necessary extent for the purpose of flawless provision of services to you, proper delivery of your possible transmissions, and timely communication of our notifications through phone, SMS and/or e-mail.

You can access your account from the section of “My Account” in the website “https://www.ottasilver.com”, and perform operations such as the required changes, updates and/or deletions for the purpose of learning what your processed personal data is, whether they are used in the line with the purpose of processing, and who the third parties in the country and abroad to whom your personal data is transferred are, and for the purpose of changing and updating and/or deleting your data in case of personal data being deficiently or incorrectly processed, or in case of any change in your personal data being processed.

In accordance with the Law No. 6563 on the Regulation of Electronic Commerce, the approval, withdrawal of approval, content of commercial electronic communication and other records related to transmission shall be recorded in order to be submitted to Ministry when required, and shall be stored for 3 years period as of the expiry of the approval’s validity. After that period, your personal data shall be deleted, destroyed or made anonymous by our company, or upon your request.

Cookies are text files covering small information fragments that are downloaded by your internet browser when you visit the “https://www.ottasilver.com” website, and that are stored on your computer, mobile phone or tablet.

“https://www.ottasilver.com”, for the purpose of providing better service to its visitors and making the visitors and members use the benefits of membership, and within the frame of its legal liability, shall collect, process, share with third parties and securely maintain your browsing information provided that it will not be used beyond the purposes and scope determined by this Privacy Policy / Policy on Protection of Personal Data and Communication Permit.

“https://www.ottasilver.com”, for the purpose of making presentations special to you, providing special offers and marketing offers, improving the content of website according to you and/or determining your preferences, monitors your browsing information on the website, and/or your membership usage history on the website. “https://www.ottasilver.com” uses session cookies and persistent cookies at its website and mobile site. Session identity cookie ceases when you close your browser. The persistent cookie remains for a long while on your hard disk. You can remove the persistent cookies by following-up the instructions provided on the “help” file of your internet browser, or by visiting the addresses of “www.allaboutcookies.org” or “www.youronlinechoices.eu”, and you can reject both the session cookies and persistent cookies. If you refuse the persistent cookies, or session cookies, you can continue to use the website and mobile site, but you may not be able to access to all the functions of website and mobile site, or your access may be limited.

How is “https://www.ottasilver.com” using the third party cookies for advertising and re-targeting?

“https://www.ottasilver.com” may also use the cookies with the purpose of enabling the “Advertisement Technology” in order to present you the ads which it deems that they may attract your interest when you visit the search engines, “https://www.ottasilver.com” website or mobile site, and/or the websites where the “https://www.ottasilver.com” places an advertisement. Advertisement Technology uses the information on your previous visits on the website / mobile site, and on the websites / mobile sites where the “https://www.ottasilver.com” places advertisements in order to be able to present advertisements peculiar to you. While presenting these advertisements, it may place a third party cookie on your browser for the “https://www.ottasilver.com” to be able to recognise you. The website / mobile site of “https://www.ottasilver.com” also uses Google Analytics and Google Adwords which are web analysis services provided by Google, Inc. ("Google"). Google Analytics and Google Adwords use the cookies in order to analyse how the visitors use the website / mobile site. The information on your use of website / mobile site (including your IP address) are transferred to and maintained by Google. Google shall use such information for the purpose of assessing your use of website / mobile site, compiling the activity of “https://www.ottasilver.com” website / mobile site, and providing other services regarding the website / mobile site activity and internet use. But it will not match your IP address with other data stored by Google. For further information on the use of Google Analytics you visit the following address: http://www.google.com/intl/tr/policies/privacy/#infocollect.

For the withdrawal of your permit in subject and in the case that you do not want anymore the delivery of communications sent to you for presentation of campaigns or for notification, you may send an e-mail to the [e-mail] address whenever you want, or you may click on the unsubscribe link on the communication sent to you, or you may inform the NIOVA Foreign Trade Joint Stock Company by calling the customer services from phone number [phone number].

NIOVA Foreign Trade Joint Stock Company will be able to share your personal data related to membership and your traffic information such as browsing information with the public institutions which are legally authorized to request such information for your security and for the NIOVA Foreign Trade Joint Stock Company to fulfil its liability before the laws (in cases of fight against crime, threat of security of government and public).

Protection of personal data is an important issue for NIOVA Foreign Trade Joint Stock Company. NIOVA Foreign Trade Joint Stock Company takes the required measures in order to prevent unauthorized access to personal data, or in order to protect such data against loss, misuse, disclosure, amendment, or destruction. NIOVA Foreign Trade Joint Stock Company, while storing the personal data, uses generally accepted security technology standards such as firewalls, and Secure Socket Layer (SSL) encryption. In addition, while you are sending your personal data to NIOVA Foreign Trade Joint Stock Company via the website / mobile site, such data is transmitted by using SSL.

NIOVA Foreign Trade Joint Stock Company undertakes to keep your personal data confidential, take all kinds of required technical and administrative measures for enabling confidentiality and security, and exercise due diligence. In case of any damage to the personal data, or in case of obtainment of them by third parties as the result of attacks made to the website and system despite the taking of required information security measures by NIOVA Foreign Trade Joint Stock Company, NIOVA Foreign Trade Joint Stock Company promptly informs this situation to you and to the Board of Personal Data Protection.

NIOVA Foreign Trade Joint Stock Company may always make amendments on this Privacy Policy / Policy on Protection of Personal Data and Communication Permit. Such amendments immediately become valid along with placement of the amended new Privacy Policy / Policy on Protection of Personal Data and Communication Permit on the “https://www.ottasilver.com” website. For you to be informed about the amendments on this Privacy Policy / Policy on Protection of Personal Data and Communication Permit, the required notification shall be provided to our members.

This Privacy Policy / Policy on Protection of Personal Data and Communication Permit is subject to the laws of the Republic of Turkey. İstanbul Central Courts and Execution Offices shall be authorized in the resolution of all kinds of disputes which may arise from the implementation of the Privacy Policy / Policy on Protection of Personal Data and Communication Permit.